At Katzberry we are committed in keeping your personal information private. We support and adhere to the guidelines and practices adopted by the Direct Marketing Association’s Privacy Promise to American Consumers. http://main.nationalmssociety.org.
What information do we collect?
We collect information that you provide us when you register on the site, place an order, register for receiving newsletter and special offerings, enter a contest, or participate in another site feature.
When ordering or registering, we will ask you for your name, a valid e-mail address, mailing/shipping address, phone number, credit card information or other information pertinent for placing an order. You may, however, visit and browse our site anonymously.
Katzberry will not sell or disclose your name, email address or other personal information to third parties without your explicit consent, except as specified here in this policy.
As an Account holder, you are required to provide a valid email address at registration and choose user name or alias that may represent your identity.
If you access our website or mobile application with your log-in credentials from a social networking site (e.g., Facebook or Pinterest) or if you otherwise agree to associate your account with us with a social networking site, we may receive personal information about you from such social networking site, in accordance with the terms of use and privacy policy of the social networking site. We may add this information to the information we have already collected from you via the, website and mobile applications.
How do we use your information?
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
To personalize your site experience and to allow us to deliver the type of content and product offerings in which you are most interested.
To allow us to better service you in responding to your customer service requests.
To quickly process your transactions.
To administer a contest, promotion, survey or other site feature.
If you have requested to receive our e-mail newsletter, we may send you periodic e-mails. If you would no longer like to receive promotional e-mail from us, please unsubscribe to remove or modify information you have provided to us. If you have not requested to receive e-mail newsletters, you will not receive these e-mails.
Do we use “cookies”?
When you visit our web site, we send one or more cookies to your computer or other device. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services.
We use cookies to improve the quality of our service when you visit our web site and other web sites of interest to you. We also use cookies to remind us of who you are, tailor our products, services and advertising to suit the personal interests of you and others, estimate our audience size, assist our online merchants to track visits to and sales at our web sites and to process your order, track your status in our promotions, contests and sweepstakes, and/or analyze your visiting patterns.
We use Google Analytics on our website to collect usage data, to analyze how users use the web sites and to provide advertisements to you on other websites. For more information about how to opt out of having your information used by Google Analytics, visit https://tools.google.com/dlpage/gaoptout/.
We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer or Safari) settings. Each browser is a little different, so look at your browser Help menu to learn the correct way to modify your cookies. If you turn cookies off, you won’t have access to many features that make your site experience more efficient and some of our services will not function properly. A session cookie expires immediately when you end your session (i.e., close your browser).
Do we disclose the information we collect to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice, except as described below. The term “outside parties” does not include Katzberry. It also does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.
We may also release your information when we believe in good faith that such disclosure is necessary to comply with the law, enforce our site policies, or prevent imminent physical harm or financial loss, protect ours or others’ rights, property, or safety.
How can you opt-out, remove or modify information you have provided to us?
To modify your e-mail or account subscriptions, please let us know by emailing us at customercare@katzberry.com Please note that due to email production schedules you may receive any emails already in production.
Third party website links
In an attempt to provide you with increased value, we may include third party links on our site. These linked sites have separate and independent privacy policies. Katzberry does not control privacy policies of third parties. We therefore have no responsibility or liability for the content and activities of these linked sites. Katzberry is not responsible for the privacy or security practices of other websites even those linked to or from Katzberry.com. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these linked sites (including if a specific link does not work).
Security
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
Your Katzberry account information is protected by a password, it is important that you protect it against unauthorized access to your account. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your contact information, to the extent permitted by law, we do not guarantee or warrant the security of any information you transmit to or from our web sites, and you do so at your own risk. We urge you to keep any password that you establish with us in a safe place and not to divulge it to anyone. Also remember to log off your account and close your browser window when you have finished your visit. This is to ensure that others cannot access your account, especially if you are sharing a computer with someone else or are using a computer in a public place.
Communication Methods & Information
In case Katzberry needs to contact you, email will be used, and every account is required to keep a valid email address on file. In some situations, Katzberry may contact you by telephone, text or US post mail in order to provide you with information about products and features you may find of interest or to provide you with customer support. Some messages are service-related and required for members. Examples of service-related messages include, but are not limited to: a welcome/confirmation email when you register your account, notification of an order, or correspondence with Katzberry’s support team. These messages are not promotional in nature. You may not opt-out of receiving service-related messages from Katzberry, unless you close your account or cancel an order.
Changes to our policy
If we decide to change our privacy policy, we will post those changes on this page. Policy changes will apply only to information collected after the date of the change. This policy was last modified on August 1, 2019.
Questions and feedback
We welcome your questions, comments, and concerns about privacy. Please send us any feedback or questions pertaining to privacy, or any other issue at customercare@katzberry.com.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.
Your consent
By using our site, you consent to our privacy policy.